Refund Policy
Refund Policy
All sales from Kahla Officials are final. Because every drop is produced in limited quantities, we do not accept returns or exchanges for change of mind, incorrect size, or any reason other than the one outlined below.
Damaged or defective items. If your order arrives damaged or defective, we will make it right. Contact us within 14 days of delivery at KahlaOfficials@gmail.com with your order number and photos of the issue.
Claims submitted after 14 days from delivery cannot be honored. Once a claim is approved, we will offer a replacement where stock allows, or a refund to your original payment method.
Items marked as final sale, and any piece that has been worn, washed, or altered, are not eligible under this policy.